Stop Losing Customers to Poor Follow-Up
Built for Kenyan businesses who care about customer relationships
How many times have you forgotten to call back a potential customer? Lost track of who you promised a quote? Missed a follow-up that could have closed a deal? Our CRM System fixes exactly these problems.
Whether you're in retail, services, real estate, or any business that depends on customers coming back, this system helps you stay organized. Store every customer's details, track your sales pipeline, set reminders for follow-ups, and see which marketing efforts actually bring in business.
What This Means for Your Business:
- Never forget to follow up with a lead
- Know exactly where each sale stands
- See which customers are most valuable
- Automated SMS and email reminders
- Team can see customer history instantly
Everything You Need to Manage Customers
Seven powerful features that help you close more deals
Customer Database
Store complete customer information - names, phone numbers, emails, addresses, purchase history, preferences. Search by name or phone. Add notes about conversations. Upload documents if needed.
Sales Pipeline
Visual view of where each potential sale stands: New Lead → Contacted → Quote Sent → Negotiating → Closed. Drag and drop to update. See what needs your attention today.
Follow-Up Reminders
Set reminders to call customers, send quotes, check in after purchase. System alerts you via SMS or email. Never let a hot lead go cold because you forgot to follow up.
Communication History
Log every call, meeting, email, and SMS. Next time they contact you, see the full history. Perfect for teams - everyone knows what was promised to the customer.
Sales Tracking
Track quotations, invoices, payments. See how much each customer has bought. Identify your best customers. Know which products or services sell most.
Bulk SMS & Email
Send promotions, reminders, or announcements to selected customers. Filter by location, purchase history, or custom tags. Track who opened your emails and clicked links.
Reports & Analytics
Sales reports by product, period, or salesperson. Customer acquisition reports. Conversion rates from lead to sale. See what's working and what's not.
Perfect For These Businesses
Any business that wants to grow through better customer relationships
Retail Businesses
Track customer purchases and preferences
Real Estate Agents
Manage property viewings and client follow-ups
Service Providers
Consultants, agencies, freelancers
Distributors & Suppliers
Manage dealer and customer relationships
Simple Pricing
Choose based on your team size - upgrade anytime
Starter
KES8,000/month
- Up to 3 users
- 5,000 contacts
- Sales pipeline
- Task reminders
- Basic reports
- Email support
Professional
KES15,000/month
- Up to 10 users
- Unlimited contacts
- Everything in Starter
- Bulk SMS & Email
- Advanced reports
- Custom fields
- Priority support
Enterprise
Custom Pricing
- Unlimited users
- Unlimited contacts
- All Professional features
- API access
- Custom integrations
- Dedicated support
- On-site training
See the CRM System in Action
Book a demo and we'll show you how it works for your business
Prefer to talk first? Call +254 742754541 or email info@fusesoft.co.ke
Ready to Stop Losing Customers?
Join Kenyan businesses using our CRM to close more deals and build lasting customer relationships.